WHO & WHY?

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Top level networking meets concentrated expertise: Our event offers numerous networking opportunities to get into conversation with speakers, participants, moderators and solution providers. To ensure that you can discuss your specific interests in a targeted manner and network appropriately, selected matching processes are already in place in advance. Join our direct exchange with numerous personally invited and carefully selected executives from well-known companies and jointly discuss best practices, trends, current projects and issues from your industry or pave the way for long-term planning - that's what the Field Service Management USA stands for.

WHO ATTENDS?

2 1/2

Inspiring Days!

250+

Live Industry Delegates

81%

Attendees join to evaluate new services, technologies and products

95%

Decision Makers with direct or indirect budget responsibility

70%

Decision Makers / Senior Influencers

69%

Attendees have Budgets Ranging over 1 Mio. €

Expected Target Group

INDUSTRIES

Manufacturing

15%

Manufacturing: 15%

Ind. Engineering / Equipment

35%

Ind. Engineering / Equipment: 35%

Medical Devices / Healthcare

11%

Medical Devices / Healthcare: 11%

Energy Suppliers / Utilities

9%

Energy Suppliers / Utilities: 9%

Telecommunication & Critical Infrastructure

8%

Telecommunication & Critical Infrastructure: 8%

JOB TITLE

VP/Director of Field Service

34%

VP/Director of Field Service: 34%

Head of Customer Care

27%

Head of Customer Care: 27%

Director Global Services

18%

Director Global Services: 18%

Head of Customer Solutions

14%

Head of Customer Solutions: 14%

Manager of Digital Solution

7%

Manager of Digital Solution: 7%

Other

0%

Other: 0%

LEVEL

Board / CxO / MD

6%

Board / CxO / MD : 6%

Lead / Head / Director

49%

Lead / Head / Director: 49%

Manager / Senior Manager

34%

Manager / Senior Manager: 34%

Specialist Analyst

34%

Specialist Analyst: 34%

PROJECT BUDGETS

More than 5.000.000€

3%

More than 5.000.000€: 3%

1.000.000 – 5.000.000€

6%

1.000.000 – 5.000.000€: 6%

500.000 – 1.000.000€

12%

500.000 – 1.000.000€: 12%

250.000 – 500.000€

69%

250.000 – 500.000€: 69%

0 - 250.000€

10%

0 - 250.000€: 10%

Already registered Attendees

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WHY SHOULD
YOU JOIN?

Multi-Touchpoint Networking
Our fun expert community offers an opportunity to enjoy two Evening Events; Pre Event Workshops with drinks and finger food, with dinner at a luxury restaurant the next day. Our unique event get-togethers are terrific!

Live Streaming via App
Catch speaker sessions anytime you feel like it. Switch between in-person attendance and listening in on digital sessions.

Guided Delegate to Delegate Matchmaking & One2Ones
Our Matchmaking tool will enable you to find other event visitors that suit your preferences and interests, and our friendly staff will gladly help you connect with them at the event too.

85% Decision Makers
At any we.CONECT event, you will create solid connections. A majortiy of our guests are senior executives and decision-makers at influential businesses.

15+ hours of intense direct networking and discussions
Unique Workshops like World Cafes and Challenge your peers to ensure you get to discuss your and other’s ideas in learning exchange sessions with leading industry experts. Our formats will help you find out which ideas and viewpoints others are exploring and share and learn along them.

TESTIMONIALS

Covestro

Jens Kaatze

Great opportunity to collaborate and exchange with many experts in the area of which most seem to share the same opinion that the real work starts now.

Tennant

Hugo Steep

Intense, thought-provoking and rewarding

James Blazszyk

Thought provoking.

Owens Corning

Manuel Ces

The future is here!

TetraPak

Flavio Lima

Very rich in terms of experience exchanges and trends of this industry.

Renault

Mike Wise

Great networking event!

SAP

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MULTI-TOUCHPOINT
NETWORKING!

MORE INFO

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HOW TO CONVINCE
YOUR BOSS?

Gain insights into current projects of leading companies

Find out how to turn operational approaches into an overall strategic approach and define future pathways

Team-up with industry leaders, discuss the currently biggest hurdles and best solution approaches and find answers to your questions

See where your competition stands right now, benchmark and represent your company at the industry’s most important annual meeting

Network with your peers and share ideas on how to effectively deal with today’s most important challenges in the industry

Hear from key industry players, renowned organizations and agile start-ups the best use cases of process-related and organizational requirements for an effective use of new technologies

Discover the latest technologies and tools in your field of expertise and identify innovation potentials for your business

Expand your knowledge by attending the sessions and entangle your experience with that of your peers to jointly develop practical solutions

Learn from your peers and save time by avoiding already known mistakes

Meet partners, build long-term business relationships and expand your network

DOWNLOAD AGENDA

WHAT MAKES THE FIELD SERVICE MANAGEMENT SUMMIT USA STAND OUT!

Field Service Management Summit USA

Interactive workshops

Real-life case studies and educational material

Discuss and interact at World Cafes and Challenge Your Peers sessions

Identify useful solutions and best practices

Deep expertise and learning

Structured One2Ones with AI-based Matchmaking

2 evening events in curated locations

Pre-event online networking

On-demand recordings of all sessions

A thriving community comes together annually

Traditional business conferences

45-minute monologues

Slide decks with sales pitches from vendors

Reading Emails and doing business phone calls

Sales pitches that don’t fit your challenges

Shallow trends

Standing somewhere and hoping to meet a person of relevance

Staying alone in a hotel room

No pre-event interactions

Taking notes / photos during sessions

Visiting a hotel, not an event community

WHO & WHY?

WHO ATTENDS?

2 1/2

250+

81%

95%

70%

69%